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Every day, we help our customers deliver the best experiences and success for their customers. That’s a big part of what digital performance is all about. But that’s not all we do. We take customer success very seriously for our own clients, too. We help them reach and exceed their goals—through our own signature program—the Champion Playbook. For years now, Gainsight has led the way for companies — in many different industries — to redefine how they measure and exceed expectations by managing customer success. They also lead the way in recognizing the new digital business paradigm. According to Forbes, they’re at the “center of the market” for customer success and “increasingly the focus of dedicated teams at businesses that seek to monitor and improve customer relationships…”. Recently Gainsight recognized Dynatrace as the top success plan leader among their cor... (more)

Canon System Solutions and SonicWALL Unite to Launch Co-Branded Secure Content Management Appliance

TOKYO and SUNNYVALE, Calif., Jan. 24 /PRNewswire-FirstCall/ -- SonicWALL, Inc. today announced that it has teamed with Canon System Solutions Inc., a subsidiary of leading office technology provider Canon Sales Co., Ltd., to launch a co-branded secure content management appliance in Japan. The move brings together the market-leading capabilities of both companies to create a high performance, easily managed solution to meet growing demand in the Japanese market for content filtering combined with network security. Canon System Solutions will bring the GUARDIANBOX URL Filter appliance to market through Canon Sales Group and extensive channel network. The product is based on SonicWALL's CSM 2200 platform, which combines content filtering and dynamic threat control in a high-performance, easily managed appliance. Canon System Solutions is currently the content filtering ... (more)

Cherwell Software Joins Microsoft Enterprise Cloud Alliance

COLORADO SPRINGS, CO -- (Marketwired) -- 03/10/15 -- Cherwell Software, a recognized leader in IT service management (ITSM), announced today that the company has joined the Microsoft Enterprise Cloud Alliance. This partnership signals Cherwell's commitment to deliver more tightly integrated solutions with System Center 2012 R2 and other Microsoft products and to offer customers a more unified, comprehensive approach to IT operations management. Tweet This: Cherwell Software joins Microsoft Enterprise Cloud Alliance Cherwell develops Cherwell Service Management® (CSM) which delivers a modern, customer-friendly IT service management solution and Express Software Manager®, an IT asset management solution. CSM is the customers' ITSM solution of choice for the Microsoft platform, with integrations for System Center 2012 R2 Operations Manager, System Center Configuration Ma... (more)

Fonds Stratégique d’Investissement to Take an Equity Stake in Tinubu Square

To accelerate Tinubu Square’s expansion, the Fonds Stratégique d’Investissement (FSI) will be investing €11.3 million in the company, alongside its founding shareholders. The FSI’s investment will strengthen Tinubu Square’s financial structure, enabling it to draw on its technological advances and finance its expansion plans, as well as to build further on its success with institutional customers (credit insurers and banks) and boost its presence in the corporate sector. Longstanding shareholder Gimv confirms its commitment by maintaining a significant holding in Tinubu Square’s capital, allowing it to benefit from Tinubu Square’s growth potential over the coming years. Tinubu Square is the No. 1 cloud computing company in the credit risk management sector. Through its platform-mode SaaS, Tinubu Square offers an innovative range of services and software for compani... (more)

AMM (American Metal Market) Awards for Steel Excellence Awarded COLUMBUS SCRAP MATERIAL INC. Scrap Company of the Year at Their Dinner in New York Last Week

NEW YORK, NY -- (Marketwired) -- 06/27/14 -- The American Metal Market Awards for Steel Excellence honor best-in-class companies in or in support of the global steel industry. Columbus Scrap Material was selected as the winner in the small to medium Scrap Company of the Year category. COLUMBUS SCRAP MATERIAL INC. (CSM) is one of the fastest growing regional providers of ferrous and nonferrous metal recycling services with five facilities in Mississippi and Tennessee. Its customers are primarily industrial manufacturers ranging in size from Fortune 500 accounts to regional and local businesses, as well as daily peddler customers, while its consumers include multibillion-dollar foundries, and metal manufacturing facilities. Columbus, Mississippi based CSM's model is built on providing value-added programs and services, including logistics management, materials sorting... (more)

CloudFX Announces the Launch of CloudSelect -- the Most Advanced Cloud Services Brokerage (CSB) Platform

SINGAPORE -- (Marketwired) -- 08/18/14 -- CloudFX Group, one of Asia's most innovative technology companies as voted by CIO Asia, has launched CloudSelect, the industry's most advanced, innovative open standards-based Cloud Services Brokerage platform. CloudSelect represents the first of its kind in the high growth Cloud services management category of Cloud Service Brokering. At launch, CloudSelect will offer over 200 world class, fully automated cloud services which will enables enterprises and service providers to offer "Anything as a Service" -- including underlying IT infrastructure, application development platforms and fully configured business software applications. The CloudSelect platform is differentiated from any equivalent platform globally by providing value-added services based on compliance, configuration, performance monitoring, capacity management... (more)

Bernanke Should Go Back to Teaching

The following blog entry, from March 10, 2009 expressed my opinion on Mr. Bernanke. Eight months later the majority of the congress and a great portion of the financial world seem to agree with my opinions below. Rewind the tape and watch his opinions on the housing disaster and the direction our banking system took. He says everything is cool, and there is nothing to worry about as close as two years ago. He was as wrong as Jim Kramer recommending to buy more Bear Sterns stock 30 days before their collapse! (March 10, 2009) - I am watching yet another Bernanke speech with a Council of Foreign Relations backdrop. This guy was born to be a University professor. All he is talking about is what a parrot would read from the text books. He is not qualified for the job for what we need now during the depression of 2009. No one cares what he thinks. At least Greenspan had ... (more)

Society of Automotive Analysts' Leaders Believe GM Will Emerge Stronger After Bankruptcy, But Suppliers Will Be Hit Hard

DETROIT, June 1 /PRNewswire-USNewswire/ -- General Motors will emerge a stronger, more competitive company after bankruptcy, but it will take time and the supply base will suffer along the way, and many may face bankruptcy themselves, according to the Society of Automotive Analysts, a leading U.S. organization providing insights and analysis of the global automotive industry. "Despite months of media coverage warning us of the increasing likelihood of this event, it is still difficult to grasp," said Tom Libby, SAA president. "GM was not just another auto company. For decades it was THE auto company, and in many ways it was THE industrial company of the world. GM will emerge from bankruptcy a much more competitive company, and, in hindsight, the changes that are being forced upon the company through bankruptcy are ones that should have occurred many years ago." ... (more)

Agilysys and InfoSystems Ship the Largest IBM eServer Cluster 1350 Through the Channel

CLEVELAND, April 26 /PRNewswire-FirstCall/ -- Agilysys, Inc. , a leading provider of enterprise computer technology solutions, and its partner InfoSystems, Inc., one of Tennessee's fastest growing systems integration companies and a long-time Agilysys KeyLink Systems Group (KSG) reseller, recently shipped the largest IBM eServer Cluster 1350 with Cluster Systems Management (CSM) through the channel. The solution was shipped to COLSA, a federal agency private contractor specializing in missile flight simulation testing. (Logo: COLSA, ranked No. 15 in the world of supercomputing sites, was charged with finding a faster, less expensive way for this particular federal agency to continuously run a cluster for a one to two week timeframe. According to IBM's Pam McCarthy, vice president of federal systems sales, COLSA... (more)

Sheraton Atlanta Hotel Selects SonicWALL Content Security Solutions to Increase Employee Productivity

SUNNYVALE, Calif., Aug. 3 /PRNewswire-FirstCall/ -- SonicWALL, Inc. today announced that the Sheraton Atlanta Hotel has chosen SonicWALL to provide secure content management to increase user productivity and improve bandwidth utilization. The hotel is using SonicWALL's Content Security Manager (CSM) 2100 technology, delivering maximum network protection and localized control over Internet usage for Sheraton Atlanta's approximately 100 users. Installed and managed by SonicWALL channel partner, IGMAS Technologies, the SonicWALL content filtering solution sits behind Sheraton's existing firewall, providing an additional layer of security to protect against today's most damaging Internet threats. The SonicWALL CSM 2100 has enabled the Sheraton Atlanta Hotel to filter inappropriate or unproductive Web sites, block .exe attachment files, instant messaging applications and ... (more)

Gainsight Announces Pulse 2013 Conference to Advance Customer Success Best Practices

MOUNTAIN VIEW, CA -- (Marketwired) -- 04/24/13 -- Gainsight, formerly known as JBara Software, the leading Customer Success Management solution, today formally announced its first annual Pulse Conference. This one day, one-of-a-kind event will feature the industry's leading innovators in SaaS, software, cloud computing, advertising, as well as a range of other B2B industries, discussing customer success strategies and best practices that help companies proactively manage retention, reduce churn and identify up-sell opportunities within their existing customers. Pulse 2013 offers a unique opportunity to learn new processes and techniques, network with experts and peers and collaborate to create best practices for the rapidly expanding customer success discipline. Pulse 2013 will be held on May 30th at the Four Seasons Hotel in San Francisco, California. Pulse speake... (more)